Pathways Lacey, WA Clinic
Our paperwork is online in order to observed social distancing due to COVID-19.
ALL OF OUR APPOINTMENTS ARE CONDUCTED VIA TELEHEALTH (AUDIO/VIDEO) SESSION DUE TO COVID-19.
ALL OF OUR APPOINTMENTS ARE CONDUCTED VIA TELEHEALTH (AUDIO/VIDEO) SESSION DUE TO COVID-19.
PLEAS NOTE: We do not provide crisis services, case management, or medication management. If you are in need of crisis-level intervention or are thinking about suicide, please stop now and seek immediate help through any of the following resources below:
Address:
4804 - A Lacey Blvd. SE
Lacey, WA 98503
Phone: (360) 799-5782
Toll Free # 1-877-219-0523
Fax: (360) 539-1715
Email: info@pathwaysmhs.org
4804 - A Lacey Blvd. SE
Lacey, WA 98503
Phone: (360) 799-5782
Toll Free # 1-877-219-0523
Fax: (360) 539-1715
Email: info@pathwaysmhs.org
Cancellation/No Show/Missed Appointments and Late Policy:
Cancellation/No Show/Missed Appointments: Missed appointments are NOT covered by your insurance. Since the scheduling of an appointment involves the reservation of time specifically for you, a minimum of 48 business hours’ notice is required for cancellation. Sessions that are last-minute cancellations, missed or no-show without this advanced notice will incur a penalty. Appointments canceled with less than 48 business hours’ notice will be considered last-minute cancelations. If you have multiple cancelations, we may require proof of the reason. After 15 minutes of being late for your appointment, we will asked you to reschedule that appointment and it will be counted as a missed appointment. You will be charged a missed appointment fee if you are using private insurance and if you have Medicaid insurance this will count towards your 2 missed appointments.
State Insurance/Medicaid: A total of 2 last-minute cancellations and/or missed appointments will result in the termination of your treatment at Pathways. You may apply to be re-instated after 6 months.
Private Insurance or Self-Pay: A missed appointment without at least 48 business hours’ notice will result in a charge of $65.00. In order to reschedule your appointment, you will be required to pay for your missed appointment first. In the case of multiple missed appointments, we reserve the right to require that you pre-pay for future appointments and/or cancel all future appointments. A total of 2 non-payments for last-minute cancellations or no shows will result in all of your future appointments being cancelled. Future sessions will only be scheduled once payment is received for the missed sessions.
Late Policy
If you are late, your session will still end at the scheduled time. Please remember that individual, couples, and marital therapy is a 53-55 minute session or depends on your insurance set time. Play therapy is 45 minutes with the child and 10-15 minutes with the parent/guardian, which equals to 53-55 minutes per session. Group Therapy sessions are 90 minutes. Being 15 minutes late will result to last minute cancellation and a charge of $65.00.
Please see our informed consent for the entire Pathways business polices and procedures.
Cancellation/No Show/Missed Appointments: Missed appointments are NOT covered by your insurance. Since the scheduling of an appointment involves the reservation of time specifically for you, a minimum of 48 business hours’ notice is required for cancellation. Sessions that are last-minute cancellations, missed or no-show without this advanced notice will incur a penalty. Appointments canceled with less than 48 business hours’ notice will be considered last-minute cancelations. If you have multiple cancelations, we may require proof of the reason. After 15 minutes of being late for your appointment, we will asked you to reschedule that appointment and it will be counted as a missed appointment. You will be charged a missed appointment fee if you are using private insurance and if you have Medicaid insurance this will count towards your 2 missed appointments.
State Insurance/Medicaid: A total of 2 last-minute cancellations and/or missed appointments will result in the termination of your treatment at Pathways. You may apply to be re-instated after 6 months.
Private Insurance or Self-Pay: A missed appointment without at least 48 business hours’ notice will result in a charge of $65.00. In order to reschedule your appointment, you will be required to pay for your missed appointment first. In the case of multiple missed appointments, we reserve the right to require that you pre-pay for future appointments and/or cancel all future appointments. A total of 2 non-payments for last-minute cancellations or no shows will result in all of your future appointments being cancelled. Future sessions will only be scheduled once payment is received for the missed sessions.
Late Policy
If you are late, your session will still end at the scheduled time. Please remember that individual, couples, and marital therapy is a 53-55 minute session or depends on your insurance set time. Play therapy is 45 minutes with the child and 10-15 minutes with the parent/guardian, which equals to 53-55 minutes per session. Group Therapy sessions are 90 minutes. Being 15 minutes late will result to last minute cancellation and a charge of $65.00.
Please see our informed consent for the entire Pathways business polices and procedures.
To become a new patient, please complete our therapy interest form. In order to protect your privacy and maintain confidentiality, the online process is HIPAA compliant. Once completed, the forms will be automatically received by our office for processing.
Apple Health clients: Be sure to provide information for the specific plan you are enrolled in as we only accept the following plans: Amerigroup, Molina and United Health. Provider One information is not sufficient.
You will also need to fax a copy of your photo ID and insurance card to (360) 539-1715. Once we have all forms and have verified your insurance coverage, we will call you to schedule an initial assessment.
Apple Health clients: Be sure to provide information for the specific plan you are enrolled in as we only accept the following plans: Amerigroup, Molina and United Health. Provider One information is not sufficient.
You will also need to fax a copy of your photo ID and insurance card to (360) 539-1715. Once we have all forms and have verified your insurance coverage, we will call you to schedule an initial assessment.
OBSERVED HOLIDAYS:
Thanksgiving Day:
Christmas Day:
Thanksgiving Day:
Christmas Day:
